Operations and Supply Chain Management

Operations and Supply Chain Management provides increased emphasis on the relevant aspects of business today such as sustainability, lean supply chains and improving the efficiency of supply chain processes. These topics are studied in the book with up-to-date, high-level managerial material to clarify the “big picture” of what these topics are and why they are so important to business today.

Salient Features:

• New Research Findings in OSCM: Coupled with specific industry modules (Health and Consulting), the text promotes new ideas such as “ISO 26000”, “New explanations to Decoupling Point” and “Wall Street efficiency measures” among others
• In-depth Explanations of Concepts: Such as Facility Layout and Enterprise Resource Planning (ERP) Systems have dedicated chapters which discuss the concepts of OSCM at length
• Comprehensive Adaptation: Includes boxed items featuring leading Indian Business Leader’s view and real world examples (Dabur, L&T, Asian Paints, Delhi Metro etc.) to form an Indian perspective.
• Strong Pedagogy: Includes but is not limited to New Features such as Practice Exams, OSCM at Work boxes and Concept Connections grids. Concise Learning Objectives and Analytic Exercises add to the already pedagogicallycomprehensive text.

Table of Content:

Section One: Strategy, Products and Capacity

• Chapter 1: Introduction
• Chapter 2: Strategy
• Chapter 3: Design of Products and Services
• Chapter 4: Project Management
• Chapter 5: Strategic Capacity Management
• Chapter 6: Learning Curves

Section Two: Manufacturing and Service Processes

• Chapter 7: Manufacturing Processes
• Chapter 8: Facility Layout
• Chapter 9: Service Processes
• Chapter 10: Waiting Line Analysis and Simulation
• Chapter 11: Process Design and Analysis
• Chapter 12: Six Sigma Quality
• Chapter 13: Statistical Quality Control

Section Three: Supply Chain Processes

• Chapter 14: Lean Supply Chains
• Chapter 15: Logistics, Distribution and Transportation
• Chapter 16: Global Sourcing and Procurement

Section Four: Supply and Demand Planning and Control

• Chapter 17: Enterprise Resource Planning Systems
• Chapter 18: Forecasting
• Chapter 19: Sales and Operations Planning
• Chapter 20: Inventory Management
• Chapter 21: Material Requirements Planning
• Chapter 22: Work Center Scheduling
• Chapter 23: Theory of Constraints

Section Five: Special Topics

• Chapter 24: Health Care
• Chapter 25: Operations Consulting

Operations and Supply Chain Management 14th Edition, authored by F. Robert Jacobs , Richard B. Chase and Ravi Shankar, is a book that provides information on the various aspects of business like sustainability, lean supply chains, and improving the efficiency of supply chain processes.

About McGraw Hill Education

McGraw Hill Education is a provider of educational books. They have marketed books on education content like 1000 Plus Questions on Indian Polity: General Studies for Civil Services Preliminary Examination (Paper – 1) 1st Edition, UGC NET PAPER I 1st Edition, JEE Main 2013: Mathematics Crash Course 1st Edition, and JEE Main 2013: Chemistry Crash Course 1st Edition.

McGraw Hill Education was founded in 1970. They have since been providers of books, in both printed and digital format, for the purpose of education and higher learning.

About the author

F. Robert Jacobs

Professor Emeritus of Operation and Decision Technologies, Kelly School of Business, Indiana University

Professor Jacobs is the author of three textbooks for McGraw-Hill including Operations and Supply Chain Management, Operations and Supply Management-The Core, and Manufacturing Planning and Control for Supply Chain Management. His PhD is from The Ohio State University and was at Indiana University for over 30 years. He taught in the PhD, MBA and undergraduate programs at the school.

He is past president of the Decision Sciences Institute and has served on the Board of Directors of APICS – The Association for Operations Management. Over the years he has won many awards for innovation and teaching excellence.