Last Updated: 29 September 2023
At Horizon Books & Stationers, we are committed to providing you with a seamless shopping experience, including fast and reliable shipping services. Please review our Shipping Policy to understand how we handle the delivery of your orders.
1. Shipping Options
1.1 Standard Shipping: We offer standard shipping to addresses within Gurgaon (Haryana). Delivery times may vary based on your location and can range from Same Day to 7 business days.
1.2 Same Day Delivery: Horizon Books & Stationers is proud to offer same-day delivery for selected locations within our service area. Orders placed on working business day are eligible for same-day delivery. Please check the availability of this service for your location during the checkout process.
2. Shipping Charges
2.1 Shipping charges are calculated based on the total order value, the shipping method selected, and your delivery address. The applicable shipping charges will be displayed during the checkout process for your review before you place your order.
2.2 Orders that qualify for free shipping will be clearly indicated during the checkout process.
3. Order Processing Time
3.1 We aim to process and ship all orders promptly. Orders placed on the working business days will generally be processed and shipped on the same day.
3.2 Orders placed on weekends or holidays will be processed on the next business day.
4. Tracking Your Order
4.1 Once your order is shipped, you will receive an email confirmation with tracking information. You can use this information to track the status and location of your order.
5. Delivery Address
5.1 Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for delays or non-delivery due to incorrect or incomplete address information.
6. Delayed or Non-Delivery
6.1 While we strive to ensure timely delivery, some factors beyond our control may cause delays. If you experience a delay in receiving your order, please contact us, and we will assist in tracking and resolving the issue.
6.2 In the event that your order cannot be delivered or is returned to us due to incorrect address information or failure to accept delivery, additional shipping charges may apply.
7. Shipping Restrictions
7.1 We currently only ship orders to addresses within India.
8. Contact Us
If you have any questions or concerns regarding our Shipping Policy, please reach us at:
Horizon Books & Stationers GF – 103, Vyapar Kendra, Sushant Lok-I Gurgaon, Haryana 122002 Phone: 0124-4253563, +91 9810286065, +91 9311882670 Email: horizonbooks531@gmail.com, milisingh1979@gmail.com
We aim to provide excellent customer service and ensure that your shopping experience with us is enjoyable and hassle-free. Thank you for choosing Horizon Books & Stationers.